Talkspace, founded in 2012 by CEO Oren Frank, is a platform that is revolutionizing the way people seek therapy and mental health care. The service recently struck a deal with Magellan Health, and people who have insurance through Magellan Health will likely soon be able to use Talkspace to receive therapy.
Talkspace, which in 2017 had more than 1000 mental health professionals serving 500,000 users, is a more affordable form of therapy. Traditional therapy sessions can cost hundreds of dollars each, but Talkspace offers a variety of cheap therapy plans. The weekly $32 allows users to talk once a day through text message to a mental health professional. Their $49 plan gives users twice a day text chats with their therapist, as well as a monthly 30-minute long video chat.
Traditional therapy relies on the therapistís ability to the body language and verbal cues of their patients. Talkspace has begun to train their therapists to pick up the same clues from text messages and e-mails with clients, allowing the therapists to better serve their clients.