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Not Talking to You

by Mina Keenan (follow)
Mina's Printables:)
conflict,teaching a lesson


Some people you just can't talk nicely to. So you don't.

Rang the doctor's to make an appointment. New receptionist gave me wrong info. Know its wrong because of history. She was adamant. Getting nowhere and I asked to speak to someone else.
No.
Know the place has two receptionists.
Could I leave a message for someone to ring me?
Too busy, no you can't, she said and hung up.

Was spluttering mad, indignant. Texted my partner.
Rude cow down the doctors.

He was using my car, so when he got back we went to the city, got the proper info and made the appointment. Got home, had tea and it was 10pm.

A lot of extra trouble and expense because of that superior cow. Damn control freak. Still rambling.

Appointment came around. Walked up to the desk. Was ignored for a time while the woman was looking around at all the thin air in the place. Saw the name tag and walked out. Partner was parking the car.

What's up?
Ain't talking to that cow.
How do you know its her?
She said her name when she answered the phone.

Walked straight past and sat in the waiting room, she waving her arm about at me.
I'll talk to you, partner said to her.
She (referring to me) won't.

Doctor (who is Director of the joint) came out and we had the appointment.
How long you had the new girl?
Not long.
Well, she's rude and I ain't talking to her.

Doctor stifles a giggle.

It's mutual actually, Doctor. She don't want to talk to me either.
She was rude to Mina on the phone, explained partner.

Doctor is laughing.

There is a strict policy there where you are meant to pay before you see a doc.

(Talking to partner) You go to the desk for the papers cos I ain't going near her. When she asks for payment tell her 'Mum said no.' I mean it. Don't pay her.

No I won't said partner.

Doctor's nearly doubled over by now.

Walked past the desk, she waving her arm about. If she'd looked at the notes she would've seen we always pay online and have done for years. If she had spoken to me nice - would've said.

Most times I'm easy to get on with. Most times very pleasant. Can't explain it - not sure if I was 'getting my own back' or saying 'don't mess with me'. I'd like to think I was being assertive in a novel way.


Lessons from this story

Sometimes you need to take your power back.
Figure out what you can put up with and what you can't.
You have your own way of working through, of finding the solution.



Photo credit:"When bovines attack" by tricky (rick harrison) under license cc by 2.0



# Power
# Assertiveness
# Sense of Self
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Ouch Rhi - can understand yours. Bad customer service is annoying too. Not being served when its your turn, retail assistants chatting with each other for ages when customers are waiting etc.
I've had a similar problem but it's been with the doctor not the receptionist.
The doctor mumbled my name and someone else went In instead of me. Only when they came out I realised what had happened as I spoke to the receptionist the doctor was more concerned that he had filled in this girls paperwork wrong rather then answering my question as to whether or not he gave our any of my personal information. Said my concern wasn't relevant. So I can understand your frustration.
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