Home    Subscribe    Write for Us    FAQ    Contact    HubGarden    Login

Grocery Robots - Annoying Or Efficient

by jussiecatwriter (follow)
Communication (121)      Psychology (88)      Technology (18)      Interaction (8)      Efficiency (7)     

a general automated robot
Robots have made our lives economical, but at what cost?

Image courtesy of Wikipedia

My friend and I just came back from the local Shopping Centre. She expressed her annoyance regarding the replacement of real-life people with talking machines through which you could buy your goods.

At first I thought that these ‘Grocery Robots’ at Coles and Woolworths and the like were annoying, too. However, this was because I could not figure them out. I am of “Generation X” and I don’t know about others of my generation, but I find technology sometimes difficult to understand.

Now, when I am in a grumpy or rushed mood, I prefer these robots. I find them efficient and I have finally mastered how to get my goods through. You still get the fake “Thank you for shopping at Coles.”
My friend is extremely irritated by them – by their fakeness: she thinks they shouldn’t talk at all, and they speak in a very rushed way, making her feel worse. She would rather have a friendly interaction.
I on the other hand, feel more rushed when there are real people behind me. At least with the robots, people kind of stand back until you have figured it out. Sometimes, I am irritated by the fake “how are you” from real people in which you’re supposed to say “I’m good, and how are you?” to which no reply is expected.

However, I have watched my friend, who has exceptional people skills, interact with the person putting the groceries through, and they both seem to feel better for the interaction. When I am asked how I am, I do not feel the need to have a conversation. I have trouble enough maintaining eye contact for some reason. The robots don’t expect that. However, if I am feeling cheerful, I’ll even put my shoulders back, put a smile on my face, and have a friendly interaction.

I lose my patience most at Aldi, where despite the cheap prices the long queues I find annoying, in which there are only two, so they tend to be quite lengthy.

My friend pointed out that the “Grocery Robots” are replacing real life employees – they do not have to get paid and are probably a reflection of Australia’s poor economy at present.

I’ve also been told the queues are there so they do not have to pay as many staff to serve the customers.

I’ve been pondering what psychological characteristics of people are reflected in the type of service they use. Do introverts prefer robots? Do people who don’t feel confident prefer robots? Do they talk quickly to hurry society? Are we becoming less friendly as a result?

I am interested in how other people are affected by these talking mechanisms that allow us to take home our goods. I love them. My friend hates them. What do others think?

Importantly, no matter how rushed, or unhappy or how economical it is for the company, are robots detracting from our communication and humanity?

# Technology
# Communication
# Interaction
# Efficiency
# Psychology
I like this Article - 5
More Articles by jussiecatwriter
Personal criticism is never easy to take
Not that long ago, I remember writing an article about “Being in control of Your life”
I have been a "self-help" junkie most of my life
Today, I have been busy doing something that I usually avoid, and yes, that I have many times ...
In our daily, ritualised schedules, duties and routine as well as our personal past-times we ch...
One of my two favourite movies is The Neverending Story
view all articles by jussiecatwriter
Articles by jussiecatwriter on Other Hubs
Just as we can make inferences from humans' body language, for example, folded arms could indica...
Pets can teach us so much – they are actually better at helping us learn life’s lessons than rea...
My Google Plus Profile
ID: 17718
[ Submit a Comment ]
Thanks for your thought provoking article. I would prefer to deal face to face with a real live human being any time. I don't mind being asked how I am and sometimes get into a light hearted chat as my groceries are packed for me. If I am feeling a bit down the human interaction lifts my spirits.
Trending Articles
In this day and age, many people hire professional escorts because they what to try something ne...
Money gives us all more choices in life, and is a tool to serve other people
I lived the city life and I’m sick of it
Do you like to express yourself by writing? What motivates you to write? Do you write for money, f...
Many of us fear to speak our mind because we care about what others might think of us or say abo...
How easy it is to allow our ego to bruise our wounds even further
Are you missing something in your life and you don’t know what you want? Are you lost and unsure...
Understanding the way other people think and feel is a challenge, especially when their ideas an...
You don’t have to be rich to make money, you just have to be practical
To attain any form of abundance in your life, you must feel good as much as possible
Copyright 2012-2018 OatLabs ABN 18113479226. mobile version