A few months ago I sold my house and moved to a new home. I had gone through this process before and knew that although there would be stress involved I would survive because I had before. Soon after first thinking about selling I received an invitation to get a free house valuation.
Although I wasn't certain I would go ahead and sell I took up the offer. It seemed wise to get an idea of how much I could realistically expect to get for my house before making a final decision to either sell up or stay put..
I was very impressed with the agent who did the valuation. He seemed to know his business well, had good local knowledge, brought brochures with him and answered my questions. I felt I could trust him. He understood I wasn't certain I would sell but said he would keep in touch. Soon after he sent a written valuation and list of costs involved.
This agent contacted me a couple of times in the ensuing months to see how things were going. He was always polite and helpful.
In due course I made the decision to sell. The usual advice when engaging the services of an agent and the like is to get three quotes/valuations. I was tempted not to bother getting further valuations as I had no doubts the agent I had consulted would do a good job. However, in the end I got two further valuations and decided to go with a husband and wife team who really seemed to understand my needs.
I contacted the other two agents to say I had chosen another real estate company. Yes, I felt somewhat awkward informing the original agent who had been helpful and would probably have provided a good service. In the end my decision was made based on a gut feeling and just feeling a somewhat better rapport with the agents I chose.
I was happy with my choice of agents and the house sold quickly.
Reasons I was happy with the agents The agents -
worked as a team so one of them was available whenever I wanted advice or support
understood my budget and personal needs
were thorough in explaining all costs involved and I didn't have to pay any expenses until settlement
discussed reasons for getting professional photos done and recommended an excellent photographer whose costs fit my budget
answered my many questions and took all questions seriously
took the time to carefully explain everything I signed
held weekly open inspections and brought interested parties through the house at other times
understood I loved my house and made nice comments about it
sold my house in less than a month
negotiated with the buyer to get me a better price
gave me a lovely card and box of chocolates upon settlement
The process of selling my house was made easier by having agents I felt I could trust and who had that 'personal touch'. I was glad I got three quotes and followed my gut feeling. Quite possibly the first agent would have done a good job too, I will never know. However, I was very happy with the outcome and am not one to wonder if things would have gone even better if I had made a different decision.