Home    Subscribe    Write for Us    FAQ    Contact    HubGarden    Login

A Little Thanks Goes a Long Way

by Colleen P Moyne (Colmo) (follow)
I'm a freelance writer living in the beautiful river town of Mannum in SA, dreaming of the day I can retire from the 9-5 to write full time.
Life Skills (424)      Attitude (154)      Communication (120)      Perspective (98)      Positivity (33)      Connection (20)      Service (7)      Compassion (7)     

Customer Service. Shop. Store.
Image courtesy of jusben / morguefile.com

Itís becoming somewhat rare these days to find personalised service in some stores. While those working in customer service might be polite and wish you a good day, itís just not quite the same as engaging with customers in a personalised way and ensuring they leave satisfied.

At the risk of sounding Ďold,í I have to say that I remember a time when there were fewer supermarkets and department stores, and those working in service knew their products and often knew their customers well. You could be confident that they would be able to suggest a product that was right for you and explain the ins and outs.

Customer Service. Shop. Store.
Image courtesy of ambro / freedigitalphotos.net

This personalised service made it far less likely that we would get a product home and find that it wasn't suitable. The interaction between sales clerk and customer seemed much friendlier and more satisfying to both parties. Today it is far less personal and much more stressful.

But, to be fair, people working in customer service deserve our respect. Itís not an easy job and itís becoming harder every day. I have relatives who work in the industry and I am always hearing tales of long, repetitive days and difficult customers.

Frustrated Man, Unhappy Man, Fed Up
Image courtesy of David Castillo Dominici / freedigitalphotos.net

Those who do deal on a one-to-one basis with customers have to endure rudeness, abuse, shoplifters and sometimes even threats of violence, so is it any wonder that they have days when itís difficult to raise a smile or to have to deal with yet another customer complaint?

Customer Service. Shop. Store.
Image courtesy of stockimages / freedigitalphotos.net

Letís keep that in mind the next time weíre in a store or receiving service from someone. A friendly smile and a genuine ĎThank youí can not only brighten their day, but can make their job much more enjoyable, and thereís an added benefit Ė it can make us feel great too, knowing we've made a difference.

# Life Skills
# Attitude
# Communication
# Perspective
# Connection
# Service
# Positivity
# Compassion
I like this Article - 4
More Articles by Colleen P Moyne (Colmo)
Do any of these sound like you? - You carry your mobile phone with you everywhere you go Ė ev...
Thereís nothing quite like the feeling you get when the first signs of spring start to appear
Do you ever pass a stranger in the street and they shoot you a friendly smile, leaving you to wo...
There are some lessons in life that donít become obvious until youíre right there in the middle ...
What is the first thing you say to your parents when you see them? How do you start a conversati...
How many books do you own? If you are like me youíve probably lost count
view all articles by Colleen P Moyne (Colmo)
Articles by Colleen P Moyne (Colmo) on Other Hubs
ID: 21574
[ Submit a Comment ]
Trending Articles
Ever since the new year kicked off, social media channels have been abuzz with "new year, new me...
In the past few years, we are increasingly hearing more about the benefits of 'mindfulness'
Iíve only written briefly about my cats so far, but Iíd consider them a major part of my immed...
In this day and age, many people hire professional escorts because they what to try something ne...
We often seek medical advice and treatment only after some injury or illness has disrupted our...
I lived the city life and Iím sick of it
To attain any form of abundance in your life, you must feel good as much as possible
You donít have to be rich to make money, you just have to be practical
Control has its place in the world, in fact in some instances it has some very practical societa...
Many of us fear to speak our mind because we care about what others might think of us or say abo...
Copyright 2012-2018 OatLabs ABN 18113479226. mobile version